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Development of a Tool for Measuring User Experience of Customers of Nordea's Internet Bank

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Title: Development of a Tool for Measuring User Experience of Customers of Nordea's Internet Bank
Author(s): Meuronen, Antero
Contributor: University of Helsinki, Faculty of Behavioural Sciences, Department of Psychology
Discipline: Cognitive science
Language: English
Acceptance year: 2005
Keyword(s): Internet banking user experience usability evaluation measurement scale käyttökokemus sähköinen pankkitoiminta käytettävyyden arviointi mittaaminen mittari


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