Browsing by Subject "työrutiinit"
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(2023)The overarching theme of the diploma thesis is the increasing digitalization of farms and the growing importance of technological innovations for the improvement of resource efficiency. The purpose of the study was to analyze and envision 4dBarn Ltd’s Boosted Service, a service that focuses on measuring and improving labor efficiency in robotic milking facilities, from both a customer experience and a business perspective. An adapted survey and thematic interviews were used to gather customer experiences from ten customers who had purchased the Boosted Service. The interviews showed that customers were satisfied with the current Boosted Service and generally found the Service’s existing metrics, such as using time-lapse cameras to track cows’ time budgets and monitoring work routines, useful. The KJ Method was used to elucidate the company’s perspective and implemented during a workshop with the company’s founding members to explore their goals for the Boosted Service. According to the results of the KJ Method, the current Boosted Service was found to be labor-intensive and difficult to expand internationally. The short measurement period was seen as problematic for the reliability of the results. In summary, the Boosted service is an integral part of the company's core business, and the information it provides is used to develop other services offered by the company. Among the various visions for the future, mobile application versions were of particular interest to respondents. However, respondents emphasized the need to invest in usability to ensure system usage. Despite significant technological advances in agriculture, respondents were not ready to completely abandon physical farm visits.
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