Browsing by Subject "vuorovaikutusvastuu"

The purpose of this study was to find out how parents experience the daily encounters with kindergarten staff. I wanted to find out which things have an influence on how parents experience these encounters and how they feel after the encounters. In the theory part I gathered some background info to the encounter in kindergarten. Key concepts are interactions in education, dialogue between parents and staff and educational partnership. My bachelor’s thesis is both qualitative and quantitative research. I gathered my data using an internet questionnaire. It was send to parents of one kindergarten in Helsinki. 20 parents answered to the questionnaire. The questionnaire contained both open and multiple-choice questions. The answers were analysed on a material basis. The questionnaire was open to parents for two weeks from November to December 2017. From the answers I got information about how parents experienced everyday encounters and how they felt about them. For the most part, the parents were satisfied about how they were encountered. The parents felt that they got enough information about their child's daycare and that the staff had time to talk to them if needed. Parental satisfaction was also influenced by the feeling of safety and the way in which the staff encountered the child. A quarter of the parents who responded to the survey expressed their dissatisfaction with the way they were encountered, what kind of information they received from their child’s daycare day and what kind of feeling they had from everyday encounters. They thought the groups sizes were too big and the staff was too busy.