Browsing by Author "Eriksson, Camilla"

This research clarifies managements perceptions of employees’ job satisfaction in distance work during the Covid-19 pandemic, and how this job satisfaction has been supported. At the transition to distance work caused by the Covid-19 pandemic, there was a change in the working environment for many employees. Previous research shows that change in working environment can also cause a change in job satisfaction, therefor research in job satisfaction during the Covid-19 pandemic is relevant. This research was carried out as qualitative research, with semi structured interviews and thematic analysis. The sample consisted of four (4) respondents, representing management either as CEOs or HR-managers. The respondents have worked in their position both before and during the Covid-19 pandemic and can therefor compare and give insights about employees’ job satisfaction both before and during the pandemic. All organisations were small and medium enterprises and sales organisations. The organisations had previously taken part of a work well-being questionnaire. For these attributes it was expected that the organisations had been faced with similar challenges during the Covid-19 pandemic, and that the management had similar prior knowledge about their employees’ job satisfaction. The results of this research show that in the cases where employees’ job satisfaction had not decreased after the transition to distance work, there had been many diverse types of supporting actions. In these cases communication had prioritised, and there was a strive for similar type of communication as the communication before distance work. With distance work becoming a more common alternative form of work, even post Covid-19 pandemic, it is important to be able to support distance work in an appropriate way. Furthermore, this research show that interpreting employees’ well-being is challenging, even in direct questions and discussion. Future research in how to interpret employees’ well-being and job satisfaction is needed.