Browsing by Subject "toimintamalli"

The aim of this study is to explore the experiences of a group of company agents who participated in a training organized by their company, from the perspective of activity theory. Activity theory aims to understand the interaction between the mind and activity, through expansive learning among other things. The subjects of the study are Vainio Oy (pseudonym) and the company agents who took part of the training. A significant amount of studies on organizational learning has been made in different contexts, including organizational management. Studies of internal training and usage of collected data within organizational learning are less frequent, though. Thus, the aim of this study is to increase information concerning the ways of development for organizational training from an activity theoretical perspective. The research is a qualitative study, and the methods used for gathering data were thematic interviews. There were eight company agents from all over Finland who participated in the interviews. All of the informants took part of the company's training. The data were analyzed by using content analysis. A phenomenological hermeneutic approach was applied during the research analysis. The study shows that the training was a success. Significance was given for teachers proficiency, given support and specific educational methods, for instance using online assignments. On the other hand the defined agenda and the company agents' expectations of the training did not meet. The company agents preferred a training with a more sales point of view. It is possible to develop the training from an activity theoretical perspective, either with the help of a process-innovation model or system innovation model. Expansive learning is only fulfilled when the activity system, i.e. the training program, is reformed so that the objectives of the training provider and the participants are integrated.