Business ecosystems where services from enterprises across the world are marketed and acquired, demand efficient collaborative project management facilities. In particular, reputation and breach management systems are essential in partner selection and proper project delivery. Reputation systems need to provide measurable scales for collection of objective and arbitrable information about members of the ecosystem. In addition, how breaches or disputes can affect reputation of collaborating partners, and how such disputes can be resolved (i.e. breach recovery) are interesting questions. Furthermore, role of business process management (BPM) systems in resolving breach or dispute situations is also an interesting point for study.
This thesis proposes modern model-driven reputation and breach management systems of its own, named Reputation and Breach Management System (RAB_MS). Purpose of the RAB_MS is to improve and refine trust between business partners in the business ecosystems. The presented models are based on state of the art techniques of service oriented architecture (SOA). The models are verified by formal automated verification mechanisms in YAWL system, to avoid syntactical, structural, and semantic errors, and interpretation ambiguities. Results of the formal verification mechanisms ensure that the business processes in the proposed reputation and breach management system meet necessary properties such as soundness and weak soundness. In simpler words, RAB_MS have no deadlocks, livelocks, or dead task within its business process models.
