Browsing by Author "Abdulkarim, Zainab"

The purpose of this thesis is to examine the work life experiences of millennial doctors in regards to empathetic and bad leadership. In this thesis, we are interested in examining what kinds of matters millennial doctors link to empathetic leadership and bad leadership based on their own work experiences. This thesis has been carried out as qualitative research, and the data for the thesis was collected from interviewing eight millennial doctors in May-October 2023. Thematic content analysis was used in the analysis of the 76 pages of textual data. The findings of the research are the two main themes, and the eight smaller themes, that have arisen from the interview data in regards to empathetic and bad leadership. The first main theme which is empathetic leadership as an action that empowers, divided into four sub-themes such as caring as a concrete action, psychological safety and being heard, genuine interactions and patient work as well as well-being at work and good leadership. The millennial doctors viewed empathetic leadership as good leadership and they linked it to positive matters and actions in the workplace. The second main theme which is bad leadership as action that weakens the attraction and holding power of a workplace, also divided into four sub-themes such as decline of the well-being at work, indifference and lack of empathy, the role of leadership in the atmosphere of the work community as well as stiffening into old ways. In the experience of the millennial doctors, bad leadership was seen to weaken the attraction power as well as the holding power of a workplace. This led to bad leadership being linked to negative experiences and matters at the workplace. The results of this research shows, that the type of leadership which was executed in the workplace mattered greatly in regards to the well-being at work, work satisfaction and work enjoyment of the millennial doctors. Empathetic leadership was seen as a pleasant way to lead, which increased the chances of having better employee retention at the workplace. Whereas bad leadership was seen as an unwanted way to lead, which was linked to workplace dissatisfaction, shorter employment, and resistance to progress. The results of this research indicate that empathetic leadership fosters better employee well-being whereas bad leadership increases turnover in the workplace.