Browsing by Subject "institutionaalinen luottamus"

The aim of this study was to examine mobile workspaces in the context of university, as well as to observe if organizational trust explains how people assess working in mobile work spaces. I also studied the differences between three different units of the target organization in terms of how the mobile work was experienced in mobile work spaces. Mobile workspaces were studied from the aspects of workload, cooperation and job control. The concept of organizational trust was examined by using a model that was originally created by Mayer, Davis and Schoorman (1995). In the integrative model of organizational trust the concept 'trust' is considered to consist of reliability of the other party, which is further distributed to the competence, benevolence and integrity. The concept of institutional trust, which refers to impersonal trust, was added to the model of organizational trust. The research data was collected from four Finnish University departments where mobile workspaces were used for working. The data was collected using the University of Helsinki electronic E-survey which was open to respondents from April 20th to July 20th 2016. The survey was answered by 77 employees. One-way analysis of variance and regression analysis were used to examine the data. The results show that cooperation was fluent in mobile workspaces. The majority of survey respondents did not regard mobile workspaces as a workload. The results are supported by previous research. Based on the results of this study, institutional trust and the benevolence of the work community explain how the work in mobile work spaces is experienced. The results are linked to the previous debate about the crucial importance of trust in the context of information work.