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Browsing by Subject "bureaucracy"

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  • Halme, Elsa (2023)
    This thesis explores how a university department, Creation Mine (CM), constructs creativity and seeks serendipity through communality within Aalto University in Espoo, Finland. Through their daily aspirations of low bureaucracy and anti-structure, the Mine community oppose the university structure – even though they are a part of and reproduce the bureaucracy in their community activity. The inherent juxtaposition between the communal ideals of structurelessness and the highly structural Finnish university bureaucracy causes a plethora of contradictions within the Mine, among its employees and external university bureaucrats alike. This thesis examines precisely these moments of deviation and conflict to understand how creativity and anti-structure are pursued in the space of a structure and how such contradiction is lived through in the daily lives of bureaucrats and creative workers. This research is based on anthropological methods of ethnographical inquiry and participant observation that took place from mid-November 2021 until the end of April 2022. Through Victor Turner's theorisation of liminality and social anti-structure, communitas, I examine the cultural emblem of the community – CM's intense product development course (DCC). The DCC transformed from a university course to a rite of passage through the course rituals. The cultural values and norms of the Creation Mine manifest in the DCC – it is a performance and spectacle of the whole community. Hence, the course's liminal values of emotional connection, equality, and humility are deemed inherently normative within the community. They are pursued, fortified and – notably – disrupted in the Miners' daily work life. Such liminal ideals are imperatively opposed to the university bureaucracy and cause social friction within the Mine. The idealisation of liminality creates a space for informal power structures and membership standards to form. Due to the informal rhetorics and organisation style, such standards and power structures remain obscure and ambivalent – even for the Mine members. Hence, informal standards become exclusionary determinants within the emotional community and, by extension, the workplace. The American-style performative informality, combined with the underlying Finnish bureaucracy and the multinational staff, renders the community's informal and formal power structures distorted and even invisible. The co-existent and contrasting organisational logics cause misunderstandings, frustration and informal grouping within the Mine, creating continual ambivalence among the staff. However, the community's emotional dwelling is not organised solely through structureless ambitions but under charismatic authority. Utilising the classic ideal types of Max Weber, I examine the conflicting charismatic and legal authority structures within the Mine. As the community congregates under its charismatic leader, denying bureaucratic structures from the communal space causes friction between the Creation Mine and external university bureaucrats. Regardless, the Miners must be able to collaborate with their external colleagues, despite the seemingly mutual prejudice towards each other. Thus, personal politics, familialism and play are utilised to render the external bureaucrats at least tolerable and cooperation possible. Thus, in their daily work life, The Miners must manoeuvre between many different and contrasting authority structures and ideals of structurelessness to find belonging in the communal space and workplace.