Browsing by Author "Nurminen, Kamilla"

The research task of this master's thesis is to describe shared expertise in a distributed team during the corona pandemic. The thesis is based on the theory of distributed work. It is examined from the perspective of shared expertise, taking into account the impact of the corona pandemic on the work of experts. The research questions of the thesis are 1) how has the corona pandemic affected experts' experiences of working in a distributed team and 2) which factors support shared expertise in a distributed team? The thesis focuses on experts' experiences of the phenomenon. The material for the thesis was collected through semi-structured thematic interviews of six experts. The interviewees worked in the HR team of a large corporation, which has operated distributed work before the corona pandemic. The analysis of the data was carried out using a theory-driven content analysis. The results of the study showed that the corona pandemic has affected the work of an already distributed team. The work became even more distributed and this seemed to increase the efficiency of work, task-orientedness and independence. In distributed work, the versatile use of communication technology supports team cooperation and reduces experiences of the challenges brought by physical distance. Shared roles and the competence based on them, as well as jointly shared operating methods and communication practices, increased interaction and cooperation in a distributed team and promoted shared expertise. However, in a distributed team, spontaneous ideation and sharing tacit knowledge was perceived as challenging, so sufficient time must be arranged for this. Good team spirit and trust also emerged as important factors for the success of the work.