Browsing by Subject "käyttöönotto"

Accounting firms need to stay along in the development of financial management digitali-zation. An important part of that is to implement new systems and develop a high-level expertise in them, creating a major competitive advantage. That way the growing demands of modern customers can be fulfilled. One part of the development is ERP expertise and implementations as new service products. The purpose of this research is to find out how those service products could be built to be as functioning as possible for different types of customers of an accounting firm and what are the main challenges to be considered. The research was conducted as a case study in a Finnish accounting office. The case was their own implementation project. Challenges occurred in the project were used to build up a suggestion on how to avoid the same ones in future projects. Based on the results of the research it can be said that the main challenges in an ERP im-plementation, for a company operating in Finland, relate to automation and especially monetary transactions and usage of reference numbers and their automatic allocations, foreign consultant’s understanding of the Finnish business environment, understanding the importance of testing and resourcing, process and system reengineering, change manage-ment, motivation and commitment of the employees and management as well as staying in budget and schedule.