Browsing by Subject "Psykologinen turvallisuus"

The purpose of this study was to describe and integrate previous literature on psychological safety, teamwork conflicts and team satisfaction. The aim was to clarify how psychological safety theoretically buffers the effect of teamwork conflicts on the perceived satisfaction with the team according to literature. The theory of the research is based on Edmondson’s concept of psychological security, Jehn & Shah’s classification of conflicts, as well as an integrated view of the previous literature on team satisfaction. The aforementioned concepts have been individually studied a lot, but the interaction between these three concepts is unclear. Earlier studies show that while psychological safety is high, and the number of conflicts involved in the task is moderate, the team performance is at its best. Although according to previous study team performance and team satisfaction interplay is not entirely clear which is the key reason for the chosen research question. The study was a theoretical literature review, combining descriptive and integrative methods. The study progressed exploratively: first I defined the components of team satisfaction, next I clarified which team satisfaction components teamwork conflicts effect and finally I examined how psychological safety buffers the teamwork conflict effects on team satisfaction. The research question answers were researched through a four-point process starting with material collection and evaluation to the description of the material, followed by the integrating analysis and results. The role of psychological security in team satisfaction is significant. Therefore, it is important to clarify and differentiate the impact of conflicts and psychological security on team satisfaction in a possible empirical research process. Psychological safety acts as a buffer for conflicts in teamwork by developing the experience of satisfaction. Based on the review, it can be argued that a high degree of satisfaction also requires a reasonable amount of conflict to be realized to make teamwork meaningful.