Browsing by Subject "autonominen motivaatio"

Background: The purpose of this study is to bring understanding of what elements enable experts' knowledge sharing in digital service organizations. In digital service organizations the organizational structure is often project-based. Customer projects start and end throughout the calendar year, and the employees working within them may change along with the new projects. In addition, digital service companies have been actively hiring new employees. Rapidly grown number of new employees and the fact that the closest co-workers change throughout the year may cause challenges to the employees’ knowledge sharing within projects and beyond them to the wider organization. The elements which interrelation with employees’ knowledge sharing is examined in this study are self-determination theory’s three basic psycholog-ical needs, empowering leadership, and psychological safety. The theoretical framework is based on the concepts of knowledge and expertise, and on the previous research about the basic psychological needs and autonomous motivation, empowering leadership, and psychological safety at work. Problem: The aim of this research is to gain more understanding of what elements enable employees’ knowledge sharing in digital service organizations. The viewpoint is in the conditions where the employees operate at work. Methods: The nature of the research is qualitative interview study. The research material was collected by interviewing eight employees in one digital service company in spring 2020. Empirical data was analysed by theory- and data-driven content analysis. Results: The results of this study imply that the informants’ views on knowledge sharing at work were in line with the previous studies. All the elements examined interrelated with employees’ knowledge sharing as enabling it. Significance: The results bring understanding of what elements in organizations can enable employees’ motivation, ability, and opportunity to share their knowledge at work.